My Home Service arose from a collaborative effort known as Service Logix which came together in mid July 2004. The purpose of this group was to study the processes operating within various service industries and devise a model that would address current and future complexities. Our core business is centred on designing and implementing effective logistic strategies for business-customer transactions.

Over the past 18 months My Home Service working with service companies, experienced professionals and industry associations have delivered the version 2.0 of the My Home Service customer portal, together with the partner portal. Each portal is a window into the centralized My Home Service system designed specifically for the needs and workflow or lifestyle of the user. Our aim is to give the customers choice, reliability and the best service experience available today.

My Home Service is building a community of consumers, service professionals, parts suppliers and manufacturers. Our prime focus is to provide and maintain an efficient infrastructure that supports optimal interaction between all of these parties.

My Home Service takes this type of infrastructure to a whole new level giving customers the standards they expect in the Internet economy offering customers a one-stop solution for household repairs. Customer centricity is the initial premise when we began developing this system which online payment gateways, satisfaction measurement and warranty claim processing. Delivering the best possible service experience.

The customer portal offers to consumers the most advanced and simplest way to book services across a number of industries relative to the consumers needs throughout the home. The system is modeled through numerous customer interviews and surveys as to the most efficient and customer centric process for a customer to search, compare prices and book the most applicable service professional. This may be due to time, price or reputation of the service professional.